What would you do if your web cam started playing with you?
So annoying right? I got a tech support request from a client from USA, with a malfunctioning integrated web cam attached to a Lenovo laptop. Here it is the summary:
Incident – Web cam not working, flickering video, freezing on video conferencing apps such as Skype and Zoom
Symptoms – Camera in used indicator constantly blinking, not steady
Platform – Intel Core i5 4th Gen, 8GB RAM, Integrated graphics, 256SSD Windows 10 64Bit
Users troubleshooting steps – Trying to make adjustments from the Windows 10 camera app.
Check the device manager and check whether everything is updated.
If so, simply uninstall the integrated camera driver and reinstall the basic drivers. Problem solved!